Legal Terms

Terms of Service

 
 PLEASE READ THIS AGREEMENT CAREFULLY; THIS IS A BINDING CONTRACT.

Last Modified on November 11, 2019

 

                   

 

Welcome to HOTBOX and the www.Hotboxinc.co website (the “Site”). The Site is a social enrichment website through which clinical professionals, coaches and mentors (collectively, “Providers” or "Applicants") and end users seeking mental health and wellness advice (collectively, “End Users” or "Applicants") may connect through the HOTBOX communications platform (the “Platform”).  Your access and use of the Site, the mobile application (the “App”), the Platform and features, products and services provided by Hotbox, Inc. (“HOTBOX,” “we,” “us,” or “our”) through the Site, the App or the Platform, but excluding any software, product or services provided by Hotbox under a separate written agreement, (individually and collectively, the “Service”) is subject to the terms and conditions in this Terms of Service (this “ToS”).

DO NOT USE THE SERVICE FOR EMERGENCY MEDICAL NEEDS. IF YOU ARE IN CRISIS OR EXPERIENCING A MEDICAL EMERGENCY, IMMEDIATELY CALL A HEALTH CARE PROFESSIONAL OR 911. YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK.

IF YOU ARE CONSIDERING SUICIDE OR FEEL THAT YOU ARE A DANGER TO YOURSELF OR TO OTHERS, IMMEDIATELY CALL 911 OR NOTIFY APPROPRIATE POLICE OR EMERGENCY MEDICAL PERSONNEL. IF YOU HAVE EXPERIENCED OR HAVE KNOWLEDGE OF CHILD, DEPENDENT ADULT OR ELDER ABUSE, PLEASE CONTACT YOUR LOCAL PROTECTIVE SERVICES AGENCY.

You must agree to this ToS in order to use the Service. If you use the Service, we will understand this as your acceptance of this ToS and your agreement to all of its terms and conditions. By accepting this ToS or using the Service, you represent and warrant that you have the legal capacity to enter a contract in the jurisdiction where you reside. If you do not accept this ToS, then you may not use the Service. 

 

HOTBOX IS NOT A HEALTHCARE PROVIDER, AND THE SERVICE DOES NOT INCLUDE THE PROVISION OF MEDICAL CARE, MENTAL HEALTH CARE, OR OTHER PROFESSIONAL SERVICES.

We make the Site available as a service to you for the purpose of providing informational and educational resources. You acknowledge that although Content (defined below) may be provided by Providers through accessing the Service, the provision of such Content does not create a medical professional and patient relationship.  If providing such Content is ever deemed to be the provision of health care services, such Content does not constitute a medical opinion or advice, or diagnosis or treatment. HOTBOX recommends that you seek the advice of a physician or other qualified healthcare provider regarding your personal health or medical conditions. If any health or medical advice is provided to you by a Provider through the Service, such advice is not provided, sponsored, recommended or approved by HOTBOX and does not constitute a medical opinion or advice, or diagnosis or treatment. “Content” means content, text, data, graphics, images, photographs, video, audio, information, suggestions, guidance, and other materials provided, made available or otherwise found through the Service, including without limitation any Content provided in response to your questions or postings. 

 

WHILE THE PLATFORM ENABLES END USERS AND PROVIDERS TO COMMUNICATE WITH ONE ANOTHER, WE ARE NOT RESPONSIBLE FOR MONITORING SUCH INFORMATION AND COMMUNICATIONS, BUT RESERVE THE RIGHT TO DO SO, AND WE ARE NOT A PARTY TO TRANSACTIONS THAT MAY OCCUR BETWEEN END USERS AND PROVIDERS EXCEPT AS PROVIDED IN THIS TOS. BY USING THE SERVICE, YOU KNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR, AND WE EXPRESSLY DISCLAIM, ALL LIABILITY THAT MAY RESULT FROM INFORMATION MADE AVAILABLE BY END USERS OR PROVIDERS AND THE CONDUCT OF END USERS AND PROVIDERS, WHETHER ONLINE OR OFFLINE. HOTBOX DOES NOT SPONSOR, ENDORSE OR RECOMMEND ANY PROVIDER, NOR DO WE MAKE ANY REPRESENTATIONS OR WARRANTIES ABOUT THE QUALITY, TIMING OR LEGALITY OF THE PRODUCTS OR SERVICES THEY PROVIDE. ADDITIONALLY, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT ANY PROVIDER IS LICENSED, QUALIFIED, INSURED OR CAPABLE OF PERFORMING ANY PRODUCT OR SERVICE, AND WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF ANY OF THE PRODUCTS, SERVICES OR CONTENT.  IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON ANY SUCH PRODUCTS, SERVICES OR CONTENT. FURTHERMORE, WE DO NOT IN ANY WAY ENDORSE OR RECOMMEND ANY INDIVIDUAL LISTED OR ACCESSIBLE THROUGH THE SERVICES.

 

1. Our Services. 

a. Additional Terms Applicable to Providers.  If you are a Provider using the Service, you agree to comply with the terms and conditions applicable to Providers in this ToS with respect to your use of the Service, including, without limitation, the following terms of this Section 1(a):

 

i. Qualifications.  You represent, warrant and covenant that, at the time of registration and on an ongoing basis, you (A) satisfy all professional licensing requirements applicable to the professional services you are providing through the Platform, (B) hold all valid and current licenses required to provide such services, (C) are in good standing with each licensure board or other authority issuing such licenses or otherwise having regulatory authority over you, (D) have not received any notice of cancellation, probation, suspension, revocation or non-renewal of any licenses required to provide such services and (E) will not provide any healthcare services to any End User residing in a state in which you are not licensed, or (F) Succefully pass HOTBOX, INC., MT onboarding process and stay up to date with our MT educational program which will be provided to you by HOTBOX, INC, if and for so long as you fail to satisfy the provisions of this paragraph, you will cease all use of the Service. You will, at our request, cooperate with us in confirming your professional credentials and compliance with the foregoing representations and warranties.  You agree to comply with, and to work directly with End Users to comply with, the licensing requirements and professional standards applicable to you and applicable state and federal laws, including but not limited to, telehealth laws and laws governing the services you provide to End Users in the state in which you reside. 

ii. Responsibilities.  When you choose to engage with an End User, we are not responsible for monitoring such information and communications, and we are not a party to any of the transactions that may occur between you and the End User except as provided in Section 5 below or to any agreements that may be entered into between you and the End User. You shall be solely responsible for the services you provide, for any documents you may require from the End User and for any and all injuries, illnesses, damages, costs, expenses, liabilities, or otherwise suffered or incurred by you in connection with the fulfillment of or failure to perform such services. You agree that you are under no obligation to engage with any End User.  Any decision to engage with an End User shall be made by you in your sole and absolute discretion.  You shall agree to Hotbox oath and procedure which is to listen, encourage, educate, and empower End User at all times while while engaged with End User. 

iii. Disclaimer of Warranties.  You understand and agree that your engagement with an End User is at your sole risk and that HOTBOX makes no warranty as to the accuracy, completeness or reliability of any materials, information or data available through or the performance of, the Service including, but not limited to, (A) information and identities of End Users, (B) results of the services that you provide to End Users and other uses of the Service or (C) the suitability of the End Users that you may engage with for the services you provide.   

iiii.  Services include comprise mobile applications and related services (each, an "Application"), which enable users to arrange and schedule transportation, logistics and/or delivery services and/or to purchase certain goods, including with third party providers of such services and goods under agreement with HOTBOX or certain of HOTBOX's affiliates ("Third Party Providers"). In certain instances the Services may also include an option to receive transportation, logistics and/or delivery services for an upfront price, subject to acceptance by the respective Third Party Providers. Unless otherwise agreed by HOTBOX in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use. YOU ACKNOWLEDGE THAT YOUR ABILITY TO OBTAIN TRANSPORTATION, LOGISTICS AND/OR DELIVERY SERVICES THROUGH THE USE OF THE SERVICES DOES NOT ESTABLISH HOTBOX AS A PROVIDER OF TRANSPORTATION, LOGISTICS OR DELIVERY SERVICES OR AS A TRANSPORTATION CARRIER.

 
License.

Subject to your compliance with these Terms, HOTBOX grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Applications on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal, noncommercial use. Any rights not expressly granted herein are reserved by HOTBOX and HOTBOX's licensors.

Restrictions.

You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Services except as expressly permitted by HOTBOX; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; (v) cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services; or (vi) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.

Provision of the Services.

You acknowledge that portions of the Services may be made available under HOTBOX's various brands or request options associated with transportation or logistics, including the transportation request brands currently referred to as "HOTBOX," "DriverMT," "HotboxMT," "HotboxEX," “HotboxELECT,” "HotboxS" and "HotboxX" and the logistics request products currently referred to as "HotboxBITE." You also acknowledge that the Services may be made available under such brands or request options by or in connection with: (i) certain of HOTBOX's subsidiaries and affiliates; or (ii) independent Third Party Providers, including Transportation Network Company drivers, Transportation Charter Permit holders or holders of similar transportation permits, authorizations or licenses.

Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that HOTBOX does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. HOTBOX does not endorse such third party services and content and in no event shall HOTBOX be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation or BlackBerry Limited will be a third-party beneficiary to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices, respectively. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary's terms of service.

Ownership.

The Services and all rights therein are and shall remain HOTBOX's property or the property of HOTBOX's licensors. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner HOTBOX's company names, slogans, logos, product and service names, trademarks or services marks or those of HOTBOX's licensors.

iv. Business Associate Agreement.  You acknowledge and agree to the Business Associate Agreement[A1]  (the “BAA”), incorporated herein by reference, with HOTBOX, pursuant to which you agree to protect individually identifiable health information provided to you in connection with the Service in accordance with state privacy laws and federal law including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the HITECH Act, and their regulations.  In the event of any conflict or inconsistency between the BAA and this ToS, the BAA shall govern.

 

b. Additional Terms Applicable to End Users.  If you are an End User using the Service, you agree to comply with the terms and conditions applicable to End Users in this ToS with respect to your use of the Service, including, without limitation, the following terms of this Section 1(b):

 

i. Providers may or may not have been previously screened or approved by HOTBOX. When you choose to engage with a Provider, we are not responsible for monitoring such information and communications, and we are not a party to transactions that may occur between you and the Provider except as otherwise provided in Section 5 below. Providers are solely responsible for the services they provide and for any and all injuries, illnesses, damages, costs, expenses, liabilities, or otherwise suffered or incurred by you in connection with their performance of or failure to perform their services. The parties agree that you are under no obligation to engage with a Provider. Any decisions to engage with a Provider shall be made by you in your sole and absolute discretion.

ii. HOTBOX  is not responsible or liable for any Content or services available from, or through, a Provider. You agree that should you use or rely on such Content or services, available from or through a Provider, HOTBOX is not responsible or liable, indirectly or directly, for any damage or loss caused or alleged to be caused by or in connection with such use or reliance. Your dealings with or engagement with a Provider, and any other terms, conditions, representations or warranties associated with such dealings, are between you and such Provider exclusively and do not involve HOTBOX except as provided herein. You should make whatever investigation or consult other resources that you deem necessary or appropriate before engaging with Providers.

iii. You understand and agree that your engagement of a Provider is at your sole risk and that HOTBOX makes no warranty as to the accuracy, completeness, quality or reliability of any materials, information or data available through the Service including, but not limited to, (A) information about Providers, identities of Providers, recommendations, connections and references and (B) the suitability or results of the services provided by Providers and other uses of the Service.

iv. You agree that HOTBOX is not responsible for the accessibility or unavailability of a Provider or for your interactions and dealings with them, waive the right to bring or assert any claim against HOTBOX relating to any interactions or dealings with Providers, and release HOTBOX from any and all liability arising from or relating to any interactions or dealings with Providers.

2. ToS Updates. HOTBOX may update this ToS at any time, and HOTBOX will post the updated version of this ToS on the Site and the App. You understand and agree that you will be deemed to have accepted the updated ToS if you use the Service after the updated ToS is posted. If at any point you do not agree to any portion of this ToS then in effect, you must immediately stop using the Service.

3. Provision of the Service. You are responsible for any Internet connection and telecommunications fees and charges that you incur when accessing the Service. You acknowledge and agree that HOTBOX may make changes to the Service at any time without notifying you in advance.

4. Termination of Service. HOTBOX reserves the right to deny service to any person or entity at HOTBOX’s sole and absolute discretion. You acknowledge and agree that HOTBOX may stop providing the Service or restrict your use of the Service at any time, without notifying you in advance, for any reason or no reason, including, without limitation, for any violation of this ToS or if HOTBOX suspects that you have used any aspect of the Service to conduct any fraudulent or illegal activity. If HOTBOX disables your access to your account, you may be prevented from accessing the Service, your account details or any materials contained in your account.

5. Accounts and Security.

a. Account. To access the Service, you must have an account. You can create an account by completing the registration process. You may be required to provide information about yourself as part of the registration process or your continued use of the Service. You agree that any registration information that you submit to HOTBOX will be correct, accurate and up to date.

b. Fees. You agree to pay all applicable fees and taxes incurred by you or anyone using your account. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. HOTBOX may, from time to time, modify, amend, or supplement its pricing and billing procedures, and such changes shall be effective immediately upon posting a link to an update of this ToS or posting such changes elsewhere on the Site or the App. If there is a dispute regarding your payment of fees, or the Service, you may contact HOTBOX at info@hotboxinc.co.  If you fail to pay any fees when due, HOTBOX shall have the right to terminate your account without prior notice.

 

c. Payment. You understand that use of the Services may result in charges to you for the services or goods you receive ("Charges"). HOTBOX will receive and/or enable your payment of the applicable Charges for services or goods obtained through your use of the Services. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, tolls, and/or surcharges including a booking fee, municipal tolls, airport surcharges or processing fees for split payments. 

All Charges and payments will be enabled by HOTBOX using the preferred payment method designated in your Account, after which you will receive a receipt by email. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, you agree that HOTBOX may use a secondary payment method in your Account, if available. Charges paid by you are final and non-refundable, unless otherwise determined by HOTBOX.

As between you and HOTBOX, HOTBOX reserves the right to establish, remove and/or revise Charges for any or all services or goods obtained through the use of the Services at any time in HOTBOX's sole discretion. Further, you acknowledge and agree that Charges applicable in certain geographical areas may increase substantially during times of high demand. HOTBOX will use reasonable efforts to inform you of Charges that may apply, provided that you will be responsible for Charges incurred under your Account regardless of your awareness of such Charges or the amounts thereof. HOTBOX may from time to time provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services, and you agree that such promotional offers and discounts, unless also made available to you, shall have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for Services at any time prior to the commencement of such Services, in which case you may be charged a cancellation fee on a Third Party Provider’s behalf. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience and leave additional feedback. HOTBOX may use the proceeds of any Charges for any purpose, subject to any payment obligations it has agreed to with any Third Party Providers or other third parties.

In certain cases, with respect to Third Party Providers, Charges you incur will be owed directly to Third Party Providers, and HOTBOX will collect payment of those charges from you, on the Third Party Provider’s behalf as their limited payment collection agent, and payment of the Charges shall be considered the same as payment made directly by you to the Third Party Provider. In such cases, you retain the right to request lower Charges from a Third Party Provider for services or goods received by you from such Third Party Provider at the time you receive such services or goods, and Charges you incur will be owed to the Third Party Provider. HOTBOX will respond accordingly to any request from a Third Party Provider to modify the Charges for a particular service or good. This payment structure is intended to fully compensate a Third Party Provider, if applicable, for the services or goods obtained in connection with your use of the Services. In all other cases, Charges you incur will be owed and paid directly to HOTBOX or its affiliates, where HOTBOX is solely liable for any obligations to Third Party Providers. In such cases, you retain the right to request lower Charges from HOTBOX for services or goods received by you from a Third Party Provider at the time you receive such services or goods, and HOTBOX will respond accordingly to any request from you to modify the Charges for a particular service or good. Except with respect to taxicab transportation services requested through the Application, HOTBOX does not designate any portion of your payment as a tip or gratuity to a Third Party Provider. Any representation by HOTBOX (on HOTBOX's website, in the Application, or in HOTBOX's marketing materials) to the effect that tipping is "voluntary," "not required," and/or "included" in the payments you make for services or goods provided is not intended to suggest that HOTBOX provides any additional amounts, beyond those described above, to a Third Party Provider you may use. You understand and agree that, while you are free to provide additional payment as a gratuity to any Third Party Provider who provides you with services or goods obtained through the Service, you are under no obligation to do so. Gratuities are voluntary.

Repair, Cleaning or Lost and Found Fees.

You shall be responsible for the cost of repair for damage to, or necessary cleaning of, vehicles and property resulting from use of the Services under your Account in excess of normal "wear and tear" damages and necessary cleaning ("Repair or Cleaning"). In the event that a Repair or Cleaning request is verified by HOTBOX in HOTBOX's reasonable discretion, HOTBOX reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning using your payment method designated in your Account. Such amounts, as well as those pertaining to lost and found goods, will be transferred by HOTBOX to a Third Party Provider, if applicable, and are non-refundable.

 

YOU ACKNOWLEDGE AND AGREE THAT ANY APPLICABLE FEES AND OTHER CHARGES ARE NON-REFUNDABLE IN WHOLE OR IN PART. YOU ARE FULLY LIABLE FOR ALL CHARGES TO YOUR ACCOUNT, INCLUDING ANY UNAUTHORIZED CHARGES.

e. Account Security. Maintaining account security is very important. You are solely responsible for maintaining the confidentiality of your account password. You agree to notify HOTBOX immediately if you become aware of any unauthorized use of your password or of your account.

f. Account Sharing or Transfers. Accounts are registered to you personally and may not be sold, traded, gifted or otherwise transferred at any time under any circumstances. You may not share your account with, or disclose your password to, anyone else.

 

g. Cancellation by Providers. If you are a Provider, you have the right to cancel your subscription or your account at any time. You may cancel either your subscription or your account by following the cancellation instructions in the Site or by contacting us via email at info@hotboxinc.co. If you cancel a subscription, you may use your subscription until the end of your then-current subscription term. Once you cancel your account, your personal information will no longer be viewable by other users. However, content previously shared with other users may remain viewable by those users until they delete such content.

 

h.Cancellation by End Users.  If you are an End User, you may cancel your account or submit a dispute relating to your account by contacting us via email at info@hotboxinc.co. Content that you have previously shared with other users may remain viewable by those users until they delete such content.

6. Use Requirements.

a. License Grant. Subject to the terms and conditions of this ToS, HOTBOX hereby grants you a limited, non-exclusive, personal, non-sublicensable, non-assignable license to use the Service, which may only be used in accordance with this ToS and any rules, restrictions and/or documentation set forth by HOTBOX from time to time.

b. Installation.  In connection with the Service, you may install the App on one or more mobile devices that you own or control and that meet the minimum specifications provided by HOTBOX.

c. Updates. HOTBOX may require that you download and install updates to the App from time to time.  You acknowledge and agree that HOTBOX may update the Service with or without notifying you and add or remove features or functions to the Service at any time in its sole discretion. You acknowledge and agree that HOTBOX has no obligation to make the Service available to you, make any subsequent versions of the Service available to you or to continue to support the Service in any way. You acknowledge that your access to the Service may not be continuous, features may change during your use of the Service, and HOTBOX may terminate your access to the Service or stop offering the Service at any time.

7. Restrictions and Conditions of Use.

a. Use of the Service. HOTBOX permits you to view and use the Service solely for your personal, non-commercial use. You agree not to license, create derivative works from, transfer, sell or re-sell any information, content, materials, data or services obtained from the Service. HOTBOX reserves the right to add or remove information, content or services from the Services at any time at its sole discretion.

 

b. Accessing the Service. You agree not to access, or attempt to access, the Service by any means other than through the user interface provided through the Site, the App or the Platform. You specifically agree not to access, or attempt to access, the Service through any automated means (including, without limitation, through the use of scripts, bots, spiders or web crawlers).

 

c. No Violation of Laws. You agree that you will not, in connection with your use of the Service, violate any applicable law, ordinance, rule, regulation or treaty. Without limiting the foregoing, you agree that you will not make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, or other right of any party (including rights of privacy or publicity).

 

d. Use Restrictions. You may not connect to or use the Service in any way that is not expressly permitted by this ToS.

 

i. You may not: (i) remove any proprietary notices from the Service; (ii) cause, permit or authorize the modification, creation of derivative works, translation, reverse engineering, decompiling, disassembling or hacking of the Service; (iii) sell, assign, rent, lease, act as a service bureau, or grant rights in the Service, including, without limitation, through sublicense, to any other person or entity without the prior written consent of HOTBOX; or (iv) make any false, misleading or deceptive statement or representation regarding HOTBOX and/or the Service.

 

ii. Without limiting the foregoing, you agree that you will not: (i) institute, assist, or become involved in any type of attack including, without limitation, denial of service attacks, upon the Service (or any servers, systems or networks connected to the Service) or otherwise attempt to obstruct, disrupt or interfere with the operation of the Service or any other person’s or entity’s use of the Service (or any servers, systems or networks connected to the Service); (ii) attempt to gain unauthorized access to the Service, accounts registered to other users, or any servers, systems or networks connected to the Service; (iii) use the Service for any commercial purpose unless consistent with this ToS and the intended use of the same, or for the benefit of any third party, or charge any person or entity, or receive any compensation for, the use of the Service, unless you are specifically authorized to do so in a separate written agreement with HOTBOX; (iv) use the Service to develop, generate, transmit or store information that is defamatory, harmful, abusive, obscene or hateful; (iv) use the Service to perform any unsolicited commercial communication not permitted by applicable law; or (v) use the Service to engage in any activity that (A) constitutes harassment or a violation of privacy or threatens other people or groups of people; (B) is harmful to children in any manner; (C) constitutes phishing, pharming or impersonates any other person or entity, or steals or assumes any person’s identity (whether a real identity or online nickname or alias); or (D) violates any applicable law, ordinance, rule, regulation or treaty.

 

iii. Without limiting the foregoing, you agree that you will not use the Service for any other unlawful, prohibited, abnormal or unusual activity as determined by HOTBOX in its sole discretion.

e. No Data Mining or Harmful Code. You agree that you will not (a) obtain or attempt to obtain any information from the Service including, without limitation, email addresses or mobile phone numbers of other account holders or other data; (b) intercept, examine or otherwise observe any proprietary communications protocol used by the Service, whether through the use of a network analyzer, packet sniffer or other device; or (c) use any type of bot, spider, virus, clock, timer, counter, worm, software lock, drop dead device, Trojan horse routine, trap door, time bomb or any other codes, instructions or third party software that is designed to provide a means of surreptitious or unauthorized access to, or distort, delete, damage or disassemble, any aspect of the Service.

f. Violation of this ToS. You acknowledge and agree that you are solely responsible, and HOTBOX has no responsibility or liability to you or any other person or entity, for any breach by you of this ToS or for the consequences of any such breach. HOTBOX may at its option, terminate its relationship with you, or may suspend your account immediately if it determines you are using the Service contrary to the restrictions found in this Section 7 or any other terms of this ToS.

8. Links. 

a. Links from the Site. The Site may contain links to websites operated by other parties. HOTBOX provides these links to other websites as a convenience and use of these websites is at your own risk. The linked websites are not under the control of HOTBOX and HOTBOX is not responsible for the content available on the other websites. Such links do not imply HOTBOX’s sponsorship, recommendation, approval or endorsement of information or material on any other website and HOTBOX disclaims all liability with regard to your access to and use of such linked websites. 

 

b. Links to the Site. Unless otherwise set forth in a written agreement between you and HOTBOX, you must adhere to HOTBOX’s linking policy as follows: (a) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with HOTBOX’s or its licensors’ names and trademarks; (b) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with HOTBOX; and (c) when selected by a user, the link to the Site must display the Site on full-screen and not within a “frame” on the linking Site. HOTBOX reserves the right to revoke its consent to the link at any time and in its sole discretion.

9. Intellectual Property.

a. Trademarks. The HOTBOX name, slogan and logo, Listen Encourage Educate Empower™, Keeping Marijuana Safe™ and Accept, DriverMT™, HotboxMT™, MTs™, Marijuana Therapist™ and MT™ are trademarks and service marks of HOTBOX, INC. Unless permitted in a separate written agreement with HOTBOX, you do not have the right to use any of HOTBOX’s trademarks, slogans, service marks or logos and your unauthorized use of any of these may be a violation of federal and state trademark laws.

b. Ownership. You acknowledge and agree that HOTBOX, or its licensors, owns all right, title and interest in and to the Service, including all intellectual property, industrial property and proprietary rights recognized anywhere in the world at any time and that the Service is protected by U.S. and international copyright laws. Further, you acknowledge that the Service may contain information that HOTBOX has designated as confidential and you agree not to disclose such information without HOTBOX’s prior written consent.

c. Copyright Agent. HOTBOX respects the intellectual property rights of others, and requires that people who use the Service do the same. HOTBOX maintains a policy of terminating users of the Service who engage in repeated infringing conduct. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to the Copyright Agent, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2), named below:

•     Your address, telephone number, and email address;

•     A description of the copyrighted work that you claim has been infringed;

•     A description of where the alleged infringing material is located;

•     A statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law;

•     An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and

•     A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Copyright Agent
HOTBOX, Inc.
Legal Department

12655 W. Jefferson Blvd. 4th Floor

Los Angeles, CA 90066

Tel:(424) 581-7276
Email: legal@Hotboxinc.co

 

10. Privacy Policy. By accepting this ToS or using the Service, you represent that you have read and consent to our Privacy Policy[A2]  in addition to this ToS. HOTBOX may revise the Privacy Policy at any time, and a link to the new versions will be posted on the Site. If at any point you do not agree to any portion of the Privacy Policy, you must immediately stop using the Service. By using the Service, you agree to the then-current versions of the ToS and Privacy Policy, which will be posted on the Site.

 

11. Location. The Service is operated by HOTBOX in the United States. If you choose to access the Service from a location outside of the United States, you do so on your own initiative and you are responsible for compliance with applicable local laws.

 

12. User Generated Content.

a. Content of Communications. HOTBOX is not the source of, does not verify or endorse and takes no responsibility for the content of communications made by Providers, End Users or other users using the Service and posting on our online forum, “The Fabric”, on the Site.  By using the Service, you agree that any content that you submit may be viewable by other users of the Service. The content of communications is entirely the responsibility of the person from whom such content originated. You therefore may be exposed to content that is offensive, unlawful, harmful to minors, obscene, indecent or otherwise objectionable. You acknowledge and agree that HOTBOX is not responsible for any content of communications that you may have access to through your use of the Service. The content of communications may be protected by intellectual property rights, which are owned by third parties. You are responsible for the content you choose to communicate and access using the Service. In particular, you are responsible for ensuring that you do not submit material that is (a) copyrighted, protected by trade secret rights or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner; (b) a falsehood or misrepresentation; (c) offensive, unlawful, harmful to minors, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or that encourages conduct that would be considered a criminal offense, gives rise to civil liability, violates any law, or is otherwise objectionable; (d) an advertisement or solicitation of business; or (e) impersonating another person. HOTBOX may in its sole discretion monitor, block, prevent delivery of or otherwise remove the content of communications as part of its effort to protect the Service or its customers, or otherwise enforce this ToS. Further, HOTBOX may in its sole discretion remove such content or terminate this ToS and your access if you use any content that is in breach of this ToS.

 

b. HOTBOX does not claim ownership of any communications or materials you submit or make available through the Service (“Submitted Content”) via any file-sharing or any other function through the Service which allows you to upload or share content. With respect to such Submitted Content, you grant HOTBOX a perpetual, irrevocable, non-terminable, transferrable, worldwide, royalty-free, sublicensable, fully paid-up, non-exclusive and transferable license to use, reproduce, distribute, prepare derivative works of, display, modify, copy and perform Submitted Content or any part of Submitted Content in connection with the Service and HOTBOX’s (and its successors’ and affiliates’) business, including without limitation for promoting and redistributing part or all of the Service (and derivative works thereof) in any and all media formats and through any and all media channels now known or hereafter adopted. You also hereby grant each user of the Service a non-exclusive license to access your Submitted Content through the Service while the Submitted Content is made available through the Service. You may take down any of your Submitted Content at any time; however, you acknowledge and agree, that HOTBOX may still have access to such Submitted Content and that the above licenses granted by you to HOTBOX will remain in effect despite your removal of such Submitted Content from the Service. You hereby represent, warrant and covenant that any Submitted Content you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant the license specified in this Section 12(b).

 

c. You acknowledge and agree that: (a) by using the Service, you may be exposed to content that you may find offensive or indecent and you do so at your own risk; and (b) you are solely responsible for, and HOTBOX has no responsibility to you or any third party for any Submitted Content that you create, submit, post or publish through the Service. You acknowledge and agree that (i) HOTBOX has no control over and is not responsible for the use of Submitted Content by a user, including any user that has uploaded such Submitted Content to such user’s personal device; and (ii) HOTBOX may not be able to remove certain Submitted Content that is uploaded onto another user’s device. HOTBOX does not endorse any Submitted Content or any opinion, recommendation, or advice expressed therein, and expressly disclaims any and all liability in connection with Submitted Content.

 

d. You acknowledge that HOTBOX has the right to pre-screen Submitted Content, but no obligation to do so. At HOTBOX’s sole discretion, any Submitted Content may be included in the Service in whole or in part in a modified form. In addition, HOTBOX and its designees shall have the right (but not the obligation) in their sole discretion to refuse or remove any Submitted Content that is available via the Service that violates this TOS or is otherwise objectionable including, but not limited to, being unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or violating any party’s intellectual property rights.

 

e. You acknowledge that the Submitted Content is your sole responsibility. You are entirely responsible for the Submitted Content and agree, under no circumstances, will HOTBOX be liable in any way for Submitted Content including, but not limited to, any errors or omissions in any Submitted Content, or any loss or damage of any kind incurred as a result of the use or distribution of any Submitted Content transmitted or otherwise made available via the Service.

13. Children. You must be at least 21 years of age to access the Service.  You represent that you are the age of 21 or over and have the legal capacity to enter a contract in the jurisdictions where you reside.  The Service is not directed toward children under 13 years of age, and HOTBOX does not knowingly collect information from children under 13 or allow them to create an account or access account features. If you are under 13, please do not submit any personal information about yourself to HOTBOX.

  

14. DISCLAIMER OF WARRANTIES.

a.      YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED.

b.     TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OOTIFY EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS INCLUDING, WITHOUT LIMITATION, WARRANTIES AND CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

c.      HOTBOX MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY MATERIALS, INFORMATION OR DATA AVAILABLE THROUGH, OR THE PERFORMANCE OR FAILURE PERFORMANCE OF, THE SERVICE.

d.     HOTBOX DOES NOT REPRESENT OR WARRANT THAT (a) YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; (b) THAT OPERATION OF THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (c) YOUR USE OF THE SERVICE WILL MEET YOUR REQUIREMENTS; (d) DEFECTS IN THE OPERATION OF THE SERVICE WILL BE CORRECTED; OR (e) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

e.      YOU ACKNOWLEDGE AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER, MOBILE PHONE OR OTHER DEVICE OR ANY LOSS OF DATA RESULTING FROM DOWNLOADING OR OBTAINING SUCH MATERIAL.

Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimers may not apply to you.

 

15.     LIMITATION OF LIABILITY; SOLE AND EXCLUSIVE REMEDY.

a.      TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OOTIFY AND ITS AFFILIATES, LICENSORS AND BUSINESS PARTNERS (COLLECTIVELY, THE “RELATED PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR:

                                                   i.         ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, USE, DATA OR GOODWILL, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE SERVICE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON REVIEWS AND OPINIONS APPEARING ON THIS SITE), EVEN IF OOTIFY OR THE RELATED PARTIES HAVE BEEN ADVISED OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES OR DAMAGES;

                                                  ii.         THE COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY;

                                                iii.         THE DELETION OF, CORRUPTION OF, OR FAILURE TO STORE ANY MATERIALS, INFORMATION OR DATA MAINTAINED BY OR THROUGH YOUR USE OF THE SERVICE; OR

                                                iv.         TERMINATION OF YOUR ACCOUNT OR ACCESS TO THE SERVICE.

 

b.     THE PROVIDERS PROVIDING ANY PRODUCTS OR SERVICES ARE NOT AGENTS, REPRESENTATIVES OR EMPLOYEES OF HOTBOX. HOTBOX IS NOT LIABLE FOR ANY ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, NEGLIGENCE OR MISCONDUCT OF ANY PROVIDERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES DIRECTLY OR INDIRECTLY CAUSED BY ANY PRODUCT OR SERVICE PROVIDED THROUGH THE SERVICE OR YOUR PURCHASE OR USE OF PRODUCT OR SERVICE PROVIDED BY A PROVIDER. HOTBOX HAS NO LIABILITY AND WILL MAKE NO REFUND OF ANY AMOUNTS PAID TO OOTIFY IN THE EVENT OF ANY DELAY, CANCELLATION, FORCE MAJEURE OR OTHER CAUSES BEYOND OUR DIRECT CONTROL, AND WE HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

c.      WITHOUT LIMITING THE FOREGOING, IN NO CASE SHALL THE LIABILITY OF OOTIFY OR ANY OF THE RELATED PARTIES EXCEED THE GREATER OF (a) THE AMOUNTS PAID TO HOTBOX CORRESPONDING TO THE PORTIONS OF THE SERVICE GIVING RISE TO THE CLAIM OR (b) ONE HUNDRED DOLLARS ($100).

 

16. Indemnification. You agree to defend, indemnify and hold HOTBOX and the Related Parties harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, (“Losses”) resulting from or arising out of (a) your use of the Service; or (b) your breach of this ToS or any other policies that HOTBOX may issue for the Service from time to time.  If you are a Provider, you additionally agree to defend, indemnify and hold HOTBOX and the Related Parties harmless from and against any and all Losses resulting from or arising out of the services you provide and for any and all injuries, illnesses, damages, costs, expenses, liabilities, or otherwise suffered or incurred by you in connection with the fulfillment of or failure to perform such services.

17. Governing Law; Jurisdiction. This ToS is governed by Colorado law, without regard to conflict of laws principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You and HOTBOX agree that, except as otherwise provided in Section 18 below, the state and federal courts located in the County of Denver, Colorado will have exclusive jurisdiction of all disputes arising out of or related to this ToS or your use of the Site, the App, the Platform or the Service and agree to submit to the personal jurisdiction and venue of these courts. Notwithstanding the foregoing, HOTBOX shall be allowed to apply for equitable remedies (including injunctions) in any jurisdiction.

 

18.Binding Arbitration.

a. Arbitration Procedures. You and HOTBOX agree that, except as provided in Section 18(d) below, all disputes, controversies and claims related to this ToS (each a “Claim”), shall be finally and exclusively resolved by binding arbitration, which may be initiated by either party by sending a written notice requesting arbitration to the other party. Any election to arbitrate by one party shall be final and binding on the other. The arbitration will be conducted under the Streamlined Arbitration Rules and Procedures of JAMS that are in effect at the time the arbitration is initiated (the “JAMS Rules”) and under the terms set forth in this ToS. In the event of a conflict between the terms set forth in this Section 18 and the JAMS Rules, the terms in this Section 18 will control and prevail.

 

Except as otherwise set forth in Section 18(d), you may seek any remedies available to you under federal, state or local laws in an arbitration action. As part of the arbitration, both you and HOTBOX will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based. The determination of whether a Claim is subject to arbitration shall be governed by the Federal Arbitration Act and determined by a court rather than an arbitrator. Except as otherwise provided in this ToS, (a) you and HOTBOX may litigate in court to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate or enter judgment on the award entered by the arbitrator; and (b) the arbitrator’s decision shall be final, binding on all parties and enforceable in any court that has jurisdiction, provided that any award may be challenged if the arbitrator fails to follow applicable law.

 

b. Location. The arbitration will take place in Denver, Colorado, unless the parties agree to video, phone or internet connection appearances.

 

c. Limitations. You and HOTBOX agree that any arbitration shall be limited to the Claim between HOTBOX and you individually. YOU AND HOTBOX AGREE THAT (a) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; (b) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL; AND (c) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER ARBITRATION.

 

d. Exceptions to Arbitration. You and HOTBOX agree that the following Claims are not subject to the above provisions concerning negotiations and binding arbitration: (a) any Claim seeking to enforce or protect, or concerning the validity of, any of HOTBOX’s intellectual property rights; (b) any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy or unauthorized use; and (c) any claim for equitable relief. In addition to the foregoing, either party may assert an individual action in small claims court for Claims that are within the scope of such court’s jurisdiction in lieu of arbitration.

e. Arbitration Fees. If you initiate arbitration for a Claim, you will need to pay the JAMS arbitration initiation fee. If we are initiating arbitration for a Claim, we will pay all costs charged by JAMS for initiating the arbitration. All other fees and costs of the arbitration will be charged pursuant to the JAMS Rules.

f. Severability. You and HOTBOX agree that if any portion of this Section 18 is found illegal or unenforceable (except any portion of Section 18(d)), that portion shall be severed and the remainder of the section shall be given full force and effect. If Section 18(d) is found to be illegal or unenforceable then neither you nor HOTBOX will elect to arbitrate any Claim falling within that portion of Section 18(d) found to be illegal or unenforceable and such Claim shall be exclusively decided by a court of competent jurisdiction within the County of Denver, Colorado, and you and HOTBOX agree to submit to the personal jurisdiction of that court.

19. General.

 

a. ToS Revisions. This ToS may only be revised in a writing signed by HOTBOX, or published by HOTBOX on the Site.

 

b. No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and HOTBOX as a result of this ToS or your use of the Service.

 

c. Assignment. HOTBOX may assign its rights under this ToS to any person or entity without your consent. The rights granted to you under this ToS may not be assigned without HOTBOX’s prior written consent, and any attempted unauthorized assignment by you shall be null and void.

 

d. Severability. If any part of this ToS is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the ToS shall be given full force and effect.

 

e. Attorneys’ Fees. In the event any litigation or arbitration is brought by either party in connection with this ToS, except as otherwise provided in Section 18(e), the prevailing party shall be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation.

 

f. No Waiver. Our failure to enforce any provision of this ToS shall in no way be construed to be a present or future waiver of such provision, nor in any way affect our right to enforce the same provision at a later time. An express waiver by HOTBOX of any provision, condition or requirement of this ToS shall not be understood as a waiver of your obligation to comply with the same provision, condition or requirement at a later time.

 

g. Notices. All notices given by you or required under this ToS shall be in writing and sent to legal@hotboxinc.co.

 

h. Equitable Remedies. You acknowledge and agree that HOTBOX would be irreparably damaged if this ToS were not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this ToS, in addition to such other remedies as we may otherwise have available to us under applicable laws.

 

i. Entire Agreement. This ToS, including the documents referenced in this ToS, constitutes the entire agreement between you and HOTBOX with respect to the Service and supersedes any and all prior agreements between you and HOTBOX relating to the Service.

Privacy Policy

 

Last Modified on August 30, 2019

 

Our Privacy Commitment

 

HOTBOX, Inc. (“HOTBOX,” “we,” “us” or “our”) is committed to respecting the privacy rights and concerns of all users of HOTBOX’s website where this Privacy Policy is posted (the “Site”), the mobile application (the “App”) and the software, products and services made available by HOTBOX through the Site and the HOTBOX communications platform through which End Users (as defined in the Terms of Service) and Providers (as defined in the Terms of Service) may connect (the “Platform”, and collectively with the Site and the App, the “Service”). As such, we have established and implemented this Privacy Policy to inform visitors to the Site and users of the Service, including Providers and End Users, how we use and protect the information we collect through the Service. By accessing the Site or using any of the Service, whether as a Provider, End User or other users or visitors of the Site or the Platform, you consent to HOTBOX’s collection, use, storage, deletion and disclosure of information relating to you as set forth in this Privacy Policy. This Privacy Policy is effective as of the date set forth above and is only applicable to the Service and not to any other website that you may be able to access from the Service which may have its own data collection and use practices and policies.

 

This policy answers the following questions:

 

  • What information do we collect about you and how do we use it?

  • Will we share your personal information with third parties?

  • What choices do you have about the collection and use of your personal information?

  • What security measures do we take to safeguard your personal information?

 

What information do we collect about you and how do we use it?

 

Types of Information We Collect

 

Personal information means information that can be used to identify and contact you. You do not need to submit personal information to access the Service generally. However, you may be required to submit personal information to access certain aspects of the Service. We may collect non-personal information such as your browser type, when you accessed the Service and from what physical location you accessed the Service. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics about users of the Service. We also may use this data to monitor the Service’s performance and to make the Service easier and more convenient to use.

 

We collect personal information when you create an account through the Service; participate in registration forms, intake questionnaire forms, feedback forms or “Contact Us” forms; subscribe to the Service; receive customer or technical support; or participate in components of the Service through which users may share content.

 

To create a personal user account through the Service, we may require you to provide certain information, including your name, email address, phone number, age, location and username.  To access certain aspects of the Service as an End User, we may require you to provide certain information related to your medical history, health status and other medical information through the Service.  To access certain aspects of the Service as a Provider, we may require you to provide certain information related to your professional background, licenses and general qualifications.    

 

To make purchases through the Service, you will be required to provide a credit card number, bank account number, billing address, phone number or other payment information. No information of this type will be collected unless you have registered for aspects of the Service that require it.

 

By submitting personal information through the Service, you authorize HOTBOX to share this personal information for the purposes identified herein and on the Site and the App, such as responding to user inquiries, processing transactions, distributing materials, requesting feedback, and administering contests, promotions or surveys.

 

We also offer features of the Service that allow you to link your account to Facebook, LinkedIn or Google+, and may collect personal information you authorize Facebook, LinkedIn or Google+ to provide to us including, without limitation, your gender, birthdate and marital status. By submitting personal information through the Service, you authorize HOTBOX to share this personal information for the purposes identified herein and on the Site and the App, such as responding to user inquiries, processing transactions, distributing materials, and requesting feedback.

 

Collection of Health Information

 

Individually identifiable health information may be collected by HOTBOX and Providers through the Platform. The privacy and security of your individually identifiable health information provided to HOTBOX in connection with the Service may be protected by state privacy laws and federal law including, without limitation, the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the HITECH Act, and their regulations.  This health information is “protected health information” (“PHI”). 

 

Our data handling practices of your PHI provided to HOTBOX and Providers through the Platform are intended to adhere to HIPAA. We will maintain the privacy of your PHI in accordance with HIPAA.  PHI may be used and disclosed by HOTBOX as necessary to provide the Service, for our own management and operations, to meet our legal obligations, and for any other purpose for which you have given consent.  We may share PHI with third parties for these purposes in compliance with applicable law.  We may de-identify PHI and aggregate it for purposes of monitoring and improving our products and services, for benchmarking purposes, and to provide customized services or technologies to our customers.

 

Third Party Privacy Policies

 

Through the Service, you may be able to link to technology, software and services owned and controlled by third parties (“Third Party Features”). You may be permitted or required to submit personal information to access Third Party Features. Such use of Third Party Features and submission of information through Third Party Features will be subject to such applicable third party’s terms of use, terms of service and privacy policy. You agree to look solely to the applicable third party and not to HOTBOX to enforce your rights in relation thereto. When you have clicked on a third party logo or URL displayed on the Site or the Platform, or accessible through the Service, which links you to any Third Party Features, our Privacy Policy and Terms of Service no longer apply and you must read the terms of use, terms of service and privacy policy of the third party to see how your personal information will be handled on their website.

 

How We Use Your Personal Information

 

The personal information you provide to us will allow us to communicate with you and provide the Service to you, depending on the aspects of the Service for which you register. This includes connecting End User and Provider, facilitate transactions and payments, find and prevent fraud, Analyze how the HOTBOX community uses the HOTBOX Platform, alerting you of new products, services, features, or enhancements to the Service; verifying your identity; handling your customer service questions or issues; processing orders; requesting feedback; distributing newsletters; and administering contests, promotions or surveys. We may also use your email address and phone number as part of the Service in sending you messages about the Service and other general announcements. We keep track of your interactions with us including, but not limited to, your activity within the Service. Except as set forth in this Privacy Policy, or unless we have your consent, we will not share your personal information with any person or entity other than those affiliated with us, entities acting on our behalf, and relevant third parties such as those needed to collect and maintain our servers and perform technology and related services.

 

We may use your personal information with non-personal information that we have collected in a manner such that the end-product does not personally identify you or any other user of the Service. We may make your personal information non-personally identifiable by either combining it with information about other users (aggregating your personal information with information about other users), or by removing characteristics (such as your name or email address) that make the information personally identifiable. This process is known as de-personalizing your information. You grant us a royalty-free, worldwide, perpetual, irrevocable and fully transferable right and license to use your personal information in connection with the creation and development of analytical and statistical analysis tools relating to the use of the customer data we collect in providing the Service (the “Analytical Data”). We are expressly authorized to make any commercial use of the Analytical Data including, without limitation, sharing the Analytical Data with third parties, provided that we do not trade, or otherwise transfer from us any part of the Analytical Data that personally identifies any Service users.

 

 

Sharing Between Users

 

Sharing between End Users and Providers. End Users and Providers that have been matched for a ride are able to see basic information about each other, such as names, photo, ratings, and any information they have added to their Profiles. End Users and Providers who connect their HOTBOX accounts to Facebook will also be able to see their mutual Facebook friends during the ride. Providers see the pick-up location that the End Users has provided. End User see a Provider’s vehicle information and real-time location as the Provider approaches the pick-up location. End Users’ ratings of Provider are shared with Providers on a weekly basis. We de-identify the ratings and feedback, but we can’t rule out that a provider may be able to identify the end user that provided the rating or feedback.

Although we help End Users and Providers communicate with one another to arrange a pickup, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant End Users and Providers, including sharing actual contact information with your permission.

Personal Identifying Information

 

In compliance with Colorado legislation, HOUSE BILL 18-1128, effective September 1, 2018. Additionally, HOTBOX does not collect user information about your online activities over time and across different websites, or authorize third parties to do so.

 

Service Analytics

 

HOTBOX uses Wix, MixPanel, Google Analytics or other analytics services to help us learn about who visits the Site or uses the Platform and what pages or app screens are being viewed or other metrics.

 

Cookies

 

“Cookies” are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. Like many websites, we may employ cookies in certain areas of the Site to allow us to provide information to make your online experience more convenient. For example, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember who you are on subsequent visits, speeding up or enhancing your experience of the Service by, for instance, tailoring content to you. Cookies may also be used to keep track of your login name and password. While HOTBOX may use cookies to track your visit to the Site, this information does not identify you personally and you remain anonymous, even if you have previously submitted personal information to HOTBOX through the Site or otherwise. You may still access the Service if you set your browser not to accept cookies.

 

Third parties whose websites are accessible through links on the Site may also use their own cookies when you link to their site or service. HOTBOX does not control these third parties’ use of cookies and cannot guarantee that they will uphold the same privacy standards as HOTBOX. HOTBOX expressly disclaims any and all liability related to the collection, use or disclosure of information by third parties. You should review the privacy policies of any third party sites that you visit through a link from the Site to understand how these third parties use cookies and the information they collect through cookies. Most cookies are “session cookies” which means that they are automatically deleted at the end of each session. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you a chance to decide whether or not to accept it.

 

Log Information

 

Our servers automatically record information that your browser sends whenever you visit the Site. This information includes your Internet Protocol address, your browser type and version, the search engine you used to find the Service, if any, which aspects of the Service you use and from where, and when and how long you use them. We use this information to monitor and analyze how users use the Service, to provide customer service and to maintain and improve the Service. The information allows for more accurate reporting and improvement of the Service.

 

Children’s Privacy

 

You must be at least 21 years of age to access the Service.  You represent that you are the age of 21 or over and have the legal capacity to enter a contract in the jurisdictions where you reside.  We do not knowingly collect personal information from children under 13 or allow them to create an account for the Service. We take children’s privacy seriously, and encourage parents to play an active role in their children’s online experience at all times.

 

Will we share your personal information with third parties?

 

Sharing Your Information

 

We use your personal information to provide the Service to you, deliver products and services you request, complete transactions, handle your customer service questions or issues and send communications to you about promotions, updates, or special offers from HOTBOX that may be of interest to you. The personal information uploaded by you through the Service will be shared only with authorized persons to whom you specifically grant access. We may also use your depersonalized personal information to provide analyses of our users in the aggregate (including Analytical Data subject to the terms of this Privacy Policy) to prospective business partners, marketing partners and other third parties. We reserve the right to share your depersonalized personal information with advertisers and HOTBOX’s marketing partners in the future. We will also share the personal information we collect from you under the following circumstances, and you expressly authorize us to share your information as follows:

 

  • Protection of rights. We will share personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Service, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iv) such action is appropriate to protect the rights, property or safety of HOTBOX, its employees, users of the Service or others.

  • Asset transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of HOTBOX’s assets, user information, including personal information collected from you through your use of the Service, could be included in the transferred assets. Should such an event occur, we will use reasonable means to notify you through email and/or a prominent notice on the Site and/or the App.

  • Service Providers. We may share your personal information with service providers (including our affiliates that provide services on our behalf) that we engage for the purpose of processing information on our and your behalf. Additionally, we may partner with other companies to process, analyze, and/or store data, including, but not limited to, Analytical Data. While providing services for us, these companies may access your personal information. To the extent applicable, we require these entities to comply with this Privacy Policy and appropriate confidentiality and security measures.

 

Additional Information You Should Know About Third Parties

The Service may contain direct links to websites operated by our partners and other entities. These third party websites may collect information about you when you visit them or otherwise communicate with them. This Privacy Policy does not cover the information practices of third party websites linked to the Site or accessible through the Service. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your personal information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

What choices do you have about the collection and use of your personal information?

 

Control of Your Information

 

You may update or delete your personal information or modify your account preferences for the Service by accessing the account interface provided through the Service or writing to us at info@hotboxinc.co. Please note that if you disable your account, we will keep your contact information on file, and may retain other account information for a reasonable period of time afterward for the purpose of internal account management and fraud prevention activities.

 

Opting Out of Receiving Communications From Us

 

If you no longer want to receive our newsletter, emails or other announcements, you may unsubscribe by writing to us at info@hotboxinc.co. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account.

 

Mediation

 

You agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy, you and HOTBOX will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Los Angeles, California with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorneys’ fees, even if you would otherwise be entitled to them.

 

What security measures do we take to safeguard your personal information?

 

The personal information that you provide to us is stored on servers which are protected by protocols and procedures designed to ensure the security of such information, including, without limitation, Secure Sockets Layer technology. We restrict access to personal information to HOTBOX employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Service. All HOTBOX personnel who have access to this information are trained in the maintenance and security of such information in accordance with HOTBOX’s internal policies as may be amended from time to time. However, no server, computer or communications network or system, or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect user information, we cannot ensure or warrant the security of any information you transmit to us or through the use of the Service and you acknowledge and agree that you provide such information and engage in such transmissions at your own risk. Once we receive a transmission from you, we will endeavor to maintain its security on our systems.

 

In the event that personal information you provide to us is compromised as a result of a breach of security, when appropriate we will take reasonable steps to investigate the situation, notify you and take the necessary steps to comply with any applicable laws and regulations.

 

Notification of Changes

 

This Privacy Policy may change from time to time and we will post all changes on the Site and/or the App.

 

Questions? Contact Us

 

If you have any questions about our privacy practices or this Privacy Policy, please contact us by email at legal@hotboxinc.co.

 

Terms of Service

 

Please read the Terms of Service governing the use of the Site, the Platform and the Service.